Zoom skyrocketed to one of the most used apps in the world during the height of the pandemic. It was the go-to app for all online meetings for business and was a big part of the strong work-from-home culture that developed after. As life continues to move back to how it was, the company’s growth has slowed down. Zoom wants to maintain its growth and have all the right chances to stay. They are moving to expand beyond online meetings as its only services offering. Here comes the introduction of the calendar and email service.
These services are part of every business core activity. Scheduling and communication are the bread and butter of every running business and institution. Zoom is adding these services to help its customers stay in-app for all these activities. It is aware of these services being offered already by various competitors and has made plans to handle the client side of these services; you will be able to receive our mail for Microsoft and Google through Zoom.
Other measures have been put in place to address your schedules also. Set meetings and other planned activities will be made available through the app also. The in-house Zoom mail and Calendar handle these you’re scheduling and mailing for business also by providing a special Zoom mail. This will be private with a small group of people sharing the email and it helps limit the junk mail you get. The company aims to help small businesses without formal IT staff manage their tasks.
While the aforementioned services were the headliners, Zoom is introducing other services. Zoom Spots is another one mentioned. It allows people to drop in for a few minutes, have a spontaneous conversation, and leave. There are others outside the pure meeting sphere, including a customer service chatbot for its contact center service.
